Privacy Policy

Liberate Training And Apprenticeships Academy Ltd  is a data controller as define din the Data Protection Act 2018 and is registered with the Information Commissioners Office (ICO) under registration: ZA350976. Any information collected is only used for the purposes set out in the notification with the ICO. This information is important because as our customer we have an obligation to protect your data and the ICO regulates the way we handle your information.

Why do you need my information?

The data you provide to us will be used to provide our services to you and we use information supplied through the website, E-mail and phone to deal with your enquiries. With your consent we may also use your information to contact you about related services and products we can offer you.

What basis do you have for holding my information?

If you use our services we will be processing your information to enable us to fulfil our contract with you and to offer you our services. We will also with your consent process your information so that we can contact you about  our services.

Do you have to collect this information? What happens if I don’t give it you?

The information you provide to us helps us to work with you and fulfil our obligations.  Additional information provided to us helps us to offer a tailored service and not providing this information will mean we may not be able to offer all of our services to you.

What information do you collect and what is it for?

We collect and hold a range of information about you. The below outlines the information we collect from you and the ways in which this is used.

  • Name and contact details so that we can contact you and complete your qualification
  • Information we may need to be aware of to make sure we meet your individual needs which means we may be given limited health information if required
  • Equality and Diversity information so that we can monitor equal opportunities

Is my information secure?

Our obligations as a controller of your data means we have to make use of technology to ensure your data is safe and secure and held in systems which with technological measures to enhance security. If information can be held electronically we will keep information secure on our central services although we may hold paper information in some circumstances, and we ensure appropriate physical protection to your data.

Who else will see my data?

We take holding your data very seriously and we will only share information if it is required, for example if we need to share with any qualification bodies.

We do not give anyone else access to your information in return for payment, for marketing or commercial purposes.

 

What rights do I have?

The Data Protection Act 2018 gives you specific rights around your data and you have the right to ask us not to process some of your information, this may mean we are unable to provide services to you.

You have the right to complain to the Information Commissioner if you think there is a problem with the way we have handled your personal information. The Information Commissioner can be contacted on 0303 123 1133 and they have a website www.ico.org.uk where you can find more info.

Accessing information we have about you

You have  legal right to access information that we hold about you. If you ask us we will need to see proof of identification before we can process your request. You can ask any of our colleagues or write to our Data Protection Officer at Governance Team, 52 Regent Street, Eccles, M30 0BP

We will respond to your request within one calendar month.

If you wish to make a complaint about the way we have handled your information or want to know how we use your information please contact Governance Team at 52 Regent Street, Eccles, M30 0BP.

You also have the right to rectify any information that is held about that you that is incorrect.

You have the right to data portability which means you can request to obtain your personal data in a format which can then be used to transfer data to another organisation.

You also have the right to object to processing data based on consent, this means that if you wish for us to stop using information to contact you about goods and services we offer you can request this and we will respect your rights.

Changes to privacy statement

This statement may change and we will display the most up to version on our website and you can also request a copy from any of our offices.